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Thank you for visiting and shopping at superpetus.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 1 business days. 


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard Shipping

7 -12 business days

$4.85


* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

superpetus is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Super Pet is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at : sales@superpetus.com

Please save all packaging material and damaged goods before filing a claim.

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